Under Dodd-Frank, the CFPB, rather than the FTC, is
responsible for submitting to Congress annual reports concerning the
FDCPA. The FTC announced Monday that it
has submitted to the CFPB its annual summary of its work on debt collection
issues the past year.
The eighteen page letter offers a glimpse into the agency’s
approach and priorities as to debt collection issues. Touting itself as
primarily a law enforcement agency, the FTC continues to be aggressive in enforcement
actions. Its letter noted that in recent
years, it has focused on bringing a greater number of cases and obtaining
stronger monetary and injunctive remedies against debt collectors. These are the key take aways and trends to
watch in 2015:
Aggressive Enforcement.
·
The FTC filed 10 new debt collection cases in
2014, a record number.
·
The FTC resolved nine cases, obtaining nearly
$140 million in judgments, including FTC
v. Asset & Capital Management Group, which netted a record $90.5
million judgment.
Certain Practices Targeted.
·
Deceptive,
Unfair or Abusive Collector Conduct. The letter shines a spotlight
on the agency’s efforts to pursue debt collectors that secure payments from
consumers by falsely threatening litigation or arrest or otherwise falsely
implying they are involved in law enforcement.
See, e.g., FTC v. Asset &
Capital Management Group; FTC v. Federal Check Processing, Inc.; FTC v. Payday
Financial, LLC; FTC v. Goldman Schwartz, Inc.;
FTC v. National Check Registry, LLC; United States v. Credit Smart, LLC.
·
Phantom Debt
Collection. In 2014, “phantom debt collection” was
another focus of the FTC. The FTC
pursued debt collectors that attempted to collect debts that either did not
exist or were not owed to the phantom debt collector. The FTC noted that all of
these were related to fraudulent payday loan related operations and reiterated
its focus on the payday loan market. See
e.g., FTC v. Centro Natural Corp.; FTC v,
Williams, Scott & Associates, LLC; FTC v. Pinnacle Payment Services, LLC
·
Consumer Data
Breaches. The
FTC continues to pursue two cases involved data breaches where debt sellers
impermissibly posted personal identifying information of consumers on public
websites. See, e.g., FTC v. Bayview Solutions, LLC; FTC v.
Cornerstone and Company.
·
Protection of
Limited English Proficient Consumers from Illegal Debt Collection Practices.
The FTC noted it commitment to pursuing agencies who target Spanish speaking
consumers with abusive debt collection practices. The FTC brought three cases which illustrate
this commitment: FTC v. Rincon Management
Services, LLC; FTC v. RTB Enterprises, Inc.; FTC v. Centro Natural Corp.
·
Joint Amicus
Curiae Briefs. The FTC filed joint briefs with
the CFPB in two appellate cases in 2014 reflecting the agencies’ commitment to
working together and similar view as to certain issues – time barred debt and
initial communications.
·
Rulemaking. The FTC acknowledged that it is working
with the CFPB concerning proposed rulemaking concerning debt collection. The proposed Regulation F is widely expected
to be published in 2015.
The full letter can be found here. http://www.ftc.gov/system/files/documents/reports/federal-trade-commission-enforcement-fair-debt-collection-practices-act-report-consumer-financial/150209cfpbreport.pdf.
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